Terms of Service
Last updated: 2026-05-31 · Beta
1. Nature of the service
AcuZen Practice is a charting assistant for acupuncturists — not an EHR, medical device, or diagnostic tool.
2. PHI Handling Policy
AcuZen Practice operates on infrastructure covered by HIPAA Business Associate Agreements (BAA) with Microsoft Azure and Google Cloud Platform. PHI is handled under two principles:Storage & Display — Permitted
Clinical information including patient name (in dedicated name fields) is stored in BAA-covered databases and displayed only to the practitioner who entered it. All patient record access is recorded in an audit log.AI Transmission — Prohibited (permanent hard rule)
SOAP generation requests sent to AI (Anthropic Claude) never include patient identifying information. Patient names, dates of birth, addresses, phone numbers, social security numbers, and similar direct identifiers are excluded from AI payloads.Practitioner Responsibility
Do not enter patient identifying information in the following fields — text in these fields is sent to AI:• "Today's visit notes" free-text field• "Patient report" / "Doctor's observations" free-text fields• Other clinical free-text fieldsEnter patient names only in the dedicated "Patient name" field. Values in this field are never sent to AI.
3. Review of AI output
AI output is a draft that may be inaccurate and must be reviewed and edited by a licensed clinician before use.
4. Your responsibility
You use the service under your own clinical and legal responsibility. You are responsible for the accuracy, legality, and retention of the records you create.
5. Data processing
Data is stored on Azure (US West, HIPAA-eligible infrastructure), and AI processing goes through the Anthropic Claude API. For details, see the Privacy Policy. AcuZen Practice operates under signed HIPAA Business Associate Agreements (BAA) with the infrastructure providers listed above.
6. Changes & termination
As a beta, features may change or be discontinued; access may be suspended for violations of these terms or misuse.
7. Beta notice
This service is a closed beta provided "as is" without warranties as to availability or accuracy.
These terms are for general informational purposes and do not constitute legal advice. Questions: drkim@skimacupuncture.com